Privacy Policy

Privacy Policy

Last updated: 12 January 2025

At Kalamarina Rooms, accessible from www.kalamarina.it, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Data Controller and Contact Information

The Data Controller is:

  • Kalamarina Rooms
  • Address: Via Bottai 9, 90133 Palermo, Italy
  • Email: info@kalamarina.it

For any questions regarding this Privacy Policy or to exercise your rights, you can contact us at the above email address.

2. Types of Data Collected

We may collect and process the following categories of personal data:

Data Provided Voluntarily by Users

  • Contact information: Name, email address, phone number, and other details provided through contact forms or during reservations.
  • Communication details: Any messages sent to us via the website or email.

Browsing Data

While navigating the website, some technical data may be automatically collected by the hosting servers for system maintenance and security purposes, such as:

  • IP address.
  • Browser type and version.
  • Operating system.

These data are not intentionally collected by Kalamarina Rooms and are managed in compliance with the privacy policies of our technical service providers.

Cookies

Our website uses cookies to improve functionality and enhance the user experience. For more details, please refer to our Cookie Policy.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To manage bookings and related services.
  • To comply with legal obligations.
  • For statistical purposes to improve our services (anonymous data only).

4. Legal Basis for Data Processing

We process your personal data based on:

  • Consent: Provided by the user for specific purposes, such as marketing communications.
  • Contractual necessity: To provide the requested services (e.g., booking a room).
  • Legal obligations: To comply with laws and regulations.

5. Data Sharing

We do not sell or share your personal data with third parties, except:

  • Service providers: For example, web hosting or payment platforms required to perform our services.
  • Legal obligations: When required by law or a judicial authority.

If data are transferred outside the EU, we ensure compliance with GDPR requirements, such as using standard contractual clauses.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

For example:

  • Booking data may be kept for tax purposes for up to 10 years.
  • Data for marketing purposes are retained until consent is withdrawn.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: To know what personal data we process about you.
  • Right of rectification: To request corrections to inaccurate or incomplete data.
  • Right to erasure: To request deletion of your data when it is no longer necessary or if you withdraw consent.
  • Right to restriction: To limit the processing of your data under certain conditions.
  • Right to data portability: To receive your data in a structured, commonly used format.
  • Right to object: To stop processing your data for specific purposes, such as direct marketing.
  • Right to lodge a complaint: You can file a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) if you believe your rights have been violated.

To exercise your rights, please contact us at info@kalamarina.it.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and significant changes will be notified to users where required by law.

9. Contact Us

If you have any questions about this Privacy Policy or the handling of your data, please contact us at: